Frequently Asked Questions
Everything you need to know about shopping with SHRUS.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Do you ship internationally?
Yes, SHRUS ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
Are your garments ethically produced?
Sustainability and ethics are at our core. We partner only with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.